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 Virus Removal

Our technology experts will remove your computer viruses quickly and protect you from future viruses. We will remove your computer virus during the same day right away. On more severe cases, our hassle free virus removal service may take up to the next day to remove your virus or infection.  Just let us know if you want us to come to your home or office to remove your virus. Or you can walk into any drop off location and leave your computer with us.

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What is the computer virus removal process?

  1. First, we inspect your computer and determine where the virus, trojan, rootkit, or other infection is coming in.  Where is the source?

  2. Then, we will manually remove the virus.  This may be by removing it from Windows directories or other folders as well as the registry and start-up entries.

  3. How we go about the manual removal process will encompass many actions:  deleting files, running proprietary utilities, virus scans, and an extensive testing process.

  4. The timing usually takes a one to several hours, depending on the number of viruses and nature of the infection.

  5. After the virus removal, we will install a 1-year complimentary subscription of virus removal software so you are protected going forward.

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Slow or Freezing Computer

It’s not ideal when your computer decides to run at a snail’s pace.  A slowing or freezing computer are not ideal if you’re trying to be productive.  Many things could cause your computer to run slowly.  Reverting your computer back to how it ran when you first bought it is the ultimate objective.  We are here to figure out why your PC or Mac is running slowly and how to get it back on track.

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Common slow computer issues we support:

  • Computer virus infection

  • Spyware / pop-up issue

  • Failing hard drive

  • Failing RAM

  • Failing motherboard

  • Corrupted operating system

  • Corrupted software / registry

  • Lack of storage capacity.

What can you expect from our process to fix your slow computer?

  • A full diagnosis to confirm the exact reason why your computer is slowing down.

  • A clear, flat fee price of the repair cost for your approval to speed up your computer.

  • A prompt repair service fix within 1 – 2 days to fix your slow computer issue.

  • A service warranty of 30 days ensuring your full satisfaction.

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Computer won’t start ?

Does your computer fail to power on?  Or the operating system isn’t loading all the way?  Our computer experts will diagnose it, test all your parts and operating system to determine the exact issue and repair cost.  We are computer experts at determining non-starting computer issues.

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Common computer start-up issues we support:

  • Failed power supply

  • Failing hard drive

  • Dead motherboard

  • Bad RAM / Memory

  • Non-working fan

  • Windows corruption

  • Virus infection

  • Dropped laptop

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I’m getting n      power on my computer.

This may be as simple as replacing the power supply, battery, charger or RAM.  Or you may have some critical motherboard, laptop jack, component failure.  We do all of the above and are happy to provide a free diagnostic to determine why your computer won’t power on.

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Here Are Some Other Common Problems We Can Help You Fix !

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My computer doesn’t load the operating system all the way.

In this case, there’s a little bit more hope in that it’s not a serious catastrophe.  You may have a Windows or Mac operating system corruption, PC virus infection, or hard drive issue.  Let our PC and Mac repair specialists check this out for you.

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My laptop gets power, but I can’t see anything on the screen.

This is usually a screen issue and we stock parts in-house for quick laptop screen replacements.  Of course, this may also mean the inverter, video connector, or other display issues are present.

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My Computer Won’t Start.  What first steps should I take?

  1. First, don’t fret.  It may be an easy fix.  Make sure your plug or AC Adapter is plugged in and secure in the back of your
    computer.  Maybe it is loose.

  2. Secondly, make sure the other end of your power cable or charger is securely in a wall socket or power strip.  Try another outlet in case one outlet is bad.

  3. Press the power button again.  Maybe you’ll get lucky this time.

 

If no luck, bring in your non-powering computer to any drop off location for a free diagnostic and computer repair.  Most repairs are fixed within hours.

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Please note:  If your computer gets no power whatsoever, we recommend walking in for a free diagnostic.  That way, we can inform you what the cost and any necessary parts that are needed.  We are happy to come onsite, but it may require a 2-visit service if special parts need to be ordered.

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Data Recovery

All done onsite at our location.  What separates our data recovery service in Pensacola from the rest? Free diagnostics, affordability, flat fees, and high success rates.

Don’t panic if your computer has crashed.  Our experience and professional data recovery service will provide you with the best chance of recovery.  Your files will be recovered to an external hard drive or different media.  We can also fix your computer and restore the files back to it afterwards.  Your recovery job will be priced based on its severity, providing you with the best, cost-effective data recovery service in the area.

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How do we differ than the typical data recovery companies ?

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Know how much your job is upfront.

Don’t pay a dime to get a diagnostic.  You’ll get a free diagnostic to learn how much your data recovery will cost.  Plus, you’ll be ensured a flat fee price, not some sliding scale range.

Server crashed?

We got that covered too.  Whether you have a NAS drive, RAID server, drobo, or other server drive system, we are server recovery experts at resolving mechanical drive issues, re-running the RAID array, and recovering files.  We’re up for the challenge and typically successful in such cases.

No data, no charge.

Simple enough and we stand by this motto.  We are results-oriented as your success is our success.

Most affordable prices, hands down.

We price every recovery job by the level of complexity.  Since we have been performing data recoveries since 2000, we have a few tricks up our sleeves to keep prices as low as possible for you.  Many data recovery service companies will charge $1,000 and up as a minimum.  Not us.  Many jobs are as low as $99.

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Laptop Screen replacement

Is your laptop cracked or dim?  We can replace laptop screens quickly by the same or next day.  You’ll receive a precise flat fee for the replacement or fix for your screen.  Original screens, certified laptop screen replacement service, and 100% guaranteed service.

Laptop screen problems we support:

  • Cracked screen

  • Dim/black screen

  • Discoloration

  • Bad back light

  • Image goes in and out

  • Lines on screen

  • Dead pixels

  • Fuzzy image

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Our screen repair service advantage:

  • You’ll receive an original, brand-new laptop screen.  No used screens here.

  • We offer a 60-day warranty.  Others offer 30 days or less.

  • Done within the hour if in stock.  Out-of-stock screens are done within 1-2 days.  That’s fast!
    We repair all models including: Dell, Lenovo, HP, Sony, Apple, Asus, Toshiba, Acer and all others.  Need we say more?

  • 100% happiness guarantee.  Not happy with our work?  Don’t pay a dime.

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Pensacola Computer Repair
Pensacola Computer Repair
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